Store Policy

Welcome to Hatchery Cribs!

These terms set out the terms of your use of the Hatchery Cribs website and your purchase of Hatchery Cribs products. Please review these terms carefully when browsing our site, before purchasing products from us or before visiting our Ware Studio. Our Ware Studio viewing is by appointment only and solely for the purpose of educating our buyers. All transactions, if any, are made online or through issuance of PO, as there is no Point-of-Sale cashier on site. By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. If you have questions on these terms or about Hatchery Cribs, please contact us. 

Hatchery Cribs reserve the rights to change the content of this page without advance notice. Please check back here periodically to be informed of our policies. Hatchery Cribs is a site operated by Hatchery Cribs Pte. Ltd.  and is registered in Singapore. 

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Product & Product Use

We will not be liable for any health issue, accidents or injuries from using our products. Any lapse in quality of products should be feedback to us at hello@hatchery.sg so that we can investigate with our suppliers. For any cribs with wheels and nursing chair rockers, we will not be liable for any scratches to your flooring.

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Purchase of Products

In order to purchase our products, you must provide us with certain basic personal and billing information, such as your name, address and credit card information. You agree that all information you provide with respect to your purchase of products and payment will be accurate and complete. You agree to pay all charges incurred by you at the prices in effect when such charges are incurred. You will be responsible for payment to Hatchery Cribs of the applicable taxes (if any) relating to purchases on our site.

All orders are subject to our acceptance.  We may refuse to accept any order, or any portion of an order, in our sole discretion, even if we have provided a confirmation of order. If a product is listed at the incorrect price, we have the right to reject or cancel orders at the incorrect price, even if the order has been confirmed or your credit card charged. If this happens and we cancel an order after charge to your credit card, we will promptly credit your credit card account in the amount of the charged price.

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Delivery & Returns

Delivery

Delivery of our products is provided by a third-party company and we will not be liable for any negligence or misconduct of the delivery personnel. 

Returns & Refunds

We do not offer any refunds or returns. 

Damaged Product

We take extra care to pack and deliver your orders so that the products arrive at the destination safely. The packaging of the delivery is meant to withstand the delivery process. Should the actual products be damaged during delivery, please contact us at hello@hatchery.com.sg.

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Visiting our Ware Studio

Our studio is located at 1092 Lower Delta Road #02-01/02 Singapore 169203. We are not liable for any improper handling of products and store displays that may cause harm or injury. We reserve the right to reject entry to any individual.

The Ware Studio is primarily for warehousing storage and for activities required for our e-commerce site. 

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Limitation on Liability 

EXCEPT IN JURISDICTIONS WHERE SUCH PROVISIONS ARE RESTRICTED, UNDER NO CIRCUMSTANCES SHALL HATCHERY CRIBS BE LIABLE FOR ANY DIRECT, INDIRECT, ACTUAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING, BUT NOT LIMITED TO, DAMAGES ATTRIBUTABLE TO LOSS OF DATA, LOSS OF BUSINESS, OR LOSS OF USE, OR DAMAGE TO PROPERTY ARISING OUT OF THE USE OR INABILITY TO USE THE SITE, EVEN IF HATCHERY CRIBS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, HATCHERY CRIB'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO HATCHERY CRIBS FOR THE AFFECTED PRODUCT(S).

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Privacy Policy & Cookies 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

​Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 How we use collected information

Hatchery Cribs collects and uses Users personal information for the following purposes:

  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails. All Users have the right to unsubscribe at any time.

  • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

 How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site

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Intellectual Property Rights in the Site and Products 

Hatchery Cribs owns and retains all proprietary rights in the site and the products, including without limitation, all content, graphics, video, sound, logos, software, trademarks, service marks and other material therein and all intellectual property rights associated with the content. Except for that information or content which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, republish, mirror, frame, transmit, distribute, perform, display, sell, or otherwise make available to third parties the site or any content. Your use of this site does not create any license or any other rights in Hatchery Cribs’s or any third party’s copyrights, trademarks or any other intellectual property or proprietary rights.

All product names, logos, trademarks and service marks appearing on the site, including the Hatchery Cribs logo are the registered or unregistered trademarks and property of Hatchery Cribs. Nothing in these terms shall be construed to grant you any right or license in any of these names, logos, trademarks or service marks without the prior written consent of Hatchery Cribs. All rights in and to the site not expressly granted herein are reserved by Hatchery Cribs.

Any content, including text, video, audio or pictures, that you may provide to us, whether through the site, email, our social networking sites or otherwise, will remain your property. However, you agree that Hatchery Cribs shall have the irrevocable, perpetual right and license to copy, modify, transmit, post, distribute, display and perform all such content for promotional and other purposes without attribution or consideration to you.