Hatchery Cribs ships to any street address in Singapore, excluding restricted areas. We ship our orders through a 3rd party delivery company.

Free Delivery & Rates

All orders above $60, and all Hatched Gift Boxes, qualify for free delivery in Singapore. For orders under $60, delivery will be charged at $6 per order. If you would like to add items to your current unshipped order, please contact us to receive a free delivery discount code.

Urgent Delivery Requests

All orders placed will be delivered within 3-5 working days, excluding nursery furniture. For all urgent delivery requests, kindly arrange your own courier service and contact us at +65-88228944 to have your order prepared for collection. Alternatively, you may also make a booking to visit our ware studio and self-collect your order. For more information, contact us at hello@hatchery.com.sg

Carry Up Service (Furniture Items)

Do take note that there is a charge of $15 (cribs) and $20 (dressers and nursing chairs) per non-lift accessible floor which must be collected by our delivery team before the completion of the delivery. This fee will also be applicable to stairs within landed properties or HDB maisonette. This fee will be paid directly to our 3rd party delivery company.

Re-Deliveries

Any changes to your delivery date after we have confirmed a date and time with you have to be made known to us 3 working days before your delivery. If our delivery team is at your place and unable to proceed with the delivery, there will be surcharges for a re-delivery:

• Crib: $40
• Dresser: $40
• Nursing chair: $50
• Everything else: $20
  

Self Pick-Up

Self pick-up is available on appointment basis.

Opening Hours: 11-11.45am, 1.15-6pm, Monday to Saturday (appointments only). Closed on Sundays.
Address: 1092 Lower Delta Road #02-01/02 S169203

Assembly Service Included

All large furniture items, cribs, dressers and nursing chairs, comes with free assembly for deliveries within Singapore, unless otherwise stated.​ For international deliveries, items will be delivered flat-packed for transport purposes and assembly is not included.

Complimentary assembly service is available on the day of the delivery. If you choose not to have your furniture assembled on the day of the delivery, we will not be responsible for future furniture assembly.

Assembly Service Not Included

Items that do not include assembly: High-chairs, strollers, car seats, Hauck travel cots, all non-furniture items. For assembly of these items, please contact us for rates at hello@hatchery.com.sg.

Nursery Furniture: Cribs, Dressers & Nursing Chairs

Nursery furniture that are currently in stock will be delivered within 2 weeks. For items with a 'Pre-Order' Status, there will be a 1-4+ months lead time as stated on the product listing as per the date of your purchase.

We will be contacting you to schedule a delivery date and time. Delivery will only proceed if the delivery team deems it suitable to go ahead in a non-hazardous manner. If the lifting process is deemed hazardous, (i.e. items prone to damage on narrow stairway, obstruction of passageway), and deemed unfeasible based on our assessment; we reserve the right to cancel the delivery.

All Other Items & Hatched Gifts

All other items are in stock, unless otherwise stated, and will be delivered via courier within 3-5 working days from placing an order.

If your order consist of nursery furniture items, we will be delivering your entire order together, unless otherwise requested.

We currently do not deliver internationally. However if you are able to arrange for your own international delivery from Singapore, please feel free to place an order, and we will arrange a delivery to your shipping company within Singapore. ☺️

In Stock Furniture Items

For urgent furniture deliveries, we recommend selecting from the list of items that are immediately available, check out our list of in-stock items.

Expedited Orders

For furniture items that are out of stock and are on preorder basis, we are able to expedite your order by air-freighting at additional cost.

Per crib, dresser and nursing chair: $500-$1500.

This is dependent on stock availability at HQ and current freight rates. For all such requests, please email us at hello@hatchery.com.sg.

Orders placed are final and cannot be changed or cancelled.

We do not allow returns or exchanges of all products.

For all manufacturing defects or missing parts, please head to our warranty & support page for more details. https://www.hatchery.com.sg/pages/warranty